↩️ Refund Policy
Your satisfaction is 100% guaranteed at Pawtopia-Shop. If you're not happy, we're not happy!
✅ 30-Day Return Policy You have 30 days from the date of delivery to request a return or exchange — no questions asked.
📦 Condition of Items Items must be unused and in their original packaging to qualify for a full refund.
🎁 Damaged or Defective Items If your item arrives damaged or defective, contact us within 48 hours with a photo and we'll send a replacement immediately at absolutely no cost to you.
💰 How Refunds Work
- Approved refunds are processed within 3-5 business days
- Refunds are returned to your original payment method
- Shipping costs are non-refundable unless the item was damaged or defective
↩️ How to Start a Return Email us at support@pawtopia-shop.com with:
- Your order number
- Reason for return
- Photo if damaged
We'll handle everything from there! 🐾